WebTechnical Support Plans In order to receive technical assistance from a Tenable Technical Support Engineer (TSE), a support plan is required for all Tenable software deployments. WebThe Tenable CASE Ticket Button should be at the top of the page, if it is NOT at the top of this page, then you will need to get your Organisations Primary Contact (PC) to grant you CASE access. If you are the Primary Contact (PC) you should contact your Tenable Customer Success Manager (CSM) to resolve the issue.
How can I open a ticket with Tenable customer service and chat …
Web2 de mar. de 2024 · After this person troubleshoots the issue, but can't fix it, they open a support ticket from the Azure portal. The ticket is assigned to an Azure Customer Support Engineer. An Azure Support Engineer reviews the service request and determines the next steps to resolve the issue. WebThe Tenable Support Portal allows Tenable’s customers to: ... Download Tenable software, such as new SecurityCenter or Nessus builds Open and manage support tickets for assistance with Nessus or Tenable Enterprise product issues Download audit content to perform configuration or content audits earth does not revolve around the sun
Using Tickets in Tenable.sc - YouTube
WebCustomers can also log in to the Tenable Support Portal to access a knowledge base and product documentation, and to open support tickets. Tenable offers free on-demand training 24/7, and provides live virtual training, classroom training at Tenable training centers and customized training onsite at customer locations for a fee. Next Steps WebTenable.sc version 5.12 is used in this demonstration video. For T... Create and edit tickets using Tenable.sc. Easily create tickets automatically or manually. Web6 de jun. de 2016 · I can write up a ticket complete with steps to reproduce, screen captures, and client system information that support can read. But, as I continuously find out by posting in these forums, NO ONE READS but instead jumps to the assumption the user is a noob and there is a need to ask if the computer is turned on. earthdog classes