Cisco finesse supervisor dashboard gadgets
WebSep 24, 2024 · Unified Intelligence Center Gadgets in Cisco Finesse. PDF - Complete Book (2.26 MB) PDF - This Chapter (1.08 MB) View with Adobe Reader on a variety of devices. ... Cisco Unified Intelligence Center Historical reporting gadget is available out of the box on Cisco Finesse Supervisor desktop only and is not supported on Agent … WebMar 22, 2024 · The following gadget provides Supervisor with advanced capabilities. Using this gadget, supervisors can manage Queues, Prompts, Calendars, and so on. Before including this gadget in Desktop Layout, ensure that the advanced capability is enabled in Unified CCX Administration. ASCGadget admin
Cisco finesse supervisor dashboard gadgets
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WebCisco Developer and DevNet enable software developers and network engineers to build more secure, better-performing software and IT infrastructure with APIs, SDKs, tools, … WebDec 5, 2024 · Options. 12-05-2024 07:37 AM. Out of the box it might seem inferior, but the power to customize is pretty limitless. The things you're looking for require …
WebMay 7, 2024 · UCCX 12.5 Show Dashboard or two Reports in Finesse Agent Desktop. 05-07-2024 02:23 AM. i have copied and modified a real time data report for example UCCX … WebOct 4, 2024 · Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release 12.5(1)SU1. Chapter Title. ... Gadgets can be made to appear or hide based on the desktop context, using APIs. For more information, see the Multi-Tab Gadgets section in the Cisco Finesse Web Services Developer and …
WebOverview. If you have a Supervisor role, you will need to know the Agent functions to perform several tasks. With Supervisor status, you can check statistics of a call, … WebJun 30, 2024 · The Finesse desktop provides call timers in the Call Control gadget (in the format mm:ss). The call timers provide the following information: Total Call Time: Indicates the duration of your current call. Hold Time: Indicates the total call on hold time.
WebJun 10, 2014 · Cisco Finesse ® gadgets for recording control including Cisco MediaSense recording application programming interface (API) to record, PCI pause, resume, delete, and metadata Hyperlink access to recordings, which allows access to the recordings right from the customer relationship management (CRM) data base for playback and review
WebMar 13, 2024 · Unified Intelligence Center Gadgets in Cisco Finesse. PDF - Complete Book (2.25 MB) PDF - This Chapter (1.07 MB) View with Adobe Reader on a variety of … north carolina whale watching toursWebFeb 9, 2024 · For additional information about how the Queue Statistics gadget collects and displays statistics, see the gadget description provided in Finesse Supervisor Desktop. Finesse Supervisor Desktop. The … how to reset ipad after forgetting passwordWebFeb 9, 2024 · Cisco Finesse Agent and Supervisor Desktop User Guide, Release 12.5(1) Chapter Title. Common Tasks. PDF - Complete Book (3.49 MB) PDF - This Chapter (1.33 MB) View with Adobe Reader on a variety of devices ... The Cisco Unified Intelligence Center Live Data gadget displays a message that states Finesse is checking for … how to reset ipad 4143446WebNov 20, 2024 · Cisco Finesse using something called gadgets. You can create, modify or delete gadgets from the Cisco Finesse Administration webpage. After you login, look under the [Desktop Layout] tab. Modifying this layout would impact all agents/supervisors throughout the system. how to reset ipad security codeWebFeb 23, 2024 · Cisco Finesse comes with default gadgets such as, the team performance gadget, call control gadget, and call popover. JavaScript library is available for any customers with specific requirements that are … how to reset ipad locked to ownerWebThe following Gadgets are for LiveData. If you wish to show More LiveData Reports, then do the following: 1) Uncomment each Gadget you wish to show. 2) Replace all instances … how to reset ipad that is lockedWebCisco Finesse Agent and Supervisor Desktop User Guide Release 12.0(1) Cisco Finesse 11.5(1) Cisco Finesse Desktop User Guide for Unified Contact Center Enterprise Release 11.5(1) Cisco Finesse 11.0(1) Cisco Finesse Administration Guide Release 11.0(1) how to reset ipad lockscreen password